Answers to your questions
Check out our payment estimator for an idea of what your interest and payments might be. Interest rates for your loan will vary based on your income, debt, credit situation, and other factors. Rates remain fixed for the term of your loan. We have no pre-payment penalty, and you're welcome to make extra payments or pay off your loan early to save on interest.
We offer a "0% if paid in full" promotion. This means if you pay off your entire principal balance within the promotion term, you won't owe any interest. Interest will start accruing from the day you sign your loan agreement but only on the actual daily principal balance of the loan. As long as you pay the principal in full by the end of the promotional period, all interest is waived.
Importantly, we have no prepayment penalty fees so you can pay off the balance as early as you'd like. Just remember, if the principal is not paid off by the end of the promotional period, the accrued interest will then be automatically added to your remaining unpaid balance. A key differentiator of our 0% product is the amount of accrued interest added to your balance will be impacted by how much and how fast you pay off during the promotional period. The more and faster you pay off during the promotional period, the smaller the accrued interest – so we encourage borrowers to pay your balance off as quickly as possible.
Our 0% loan product is structured as a 60-mth loan with a fixed interest rate with a 6-month promotional period. That rate along with your loan amount determines the minimum monthly payment. In order to remain current on the loan, borrowers must pay at least their minimum monthly payment. Just paying the minimum payment during the promotional period will not be enough to pay off the loan.
Have more questions? Our team of Loan Specialists is ready to assist you at 888-497-8414
Importantly, we have no prepayment penalty fees so you can pay off the balance as early as you'd like. Just remember, if the principal is not paid off by the end of the promotional period, the accrued interest will then be automatically added to your remaining unpaid balance. A key differentiator of our 0% product is the amount of accrued interest added to your balance will be impacted by how much and how fast you pay off during the promotional period. The more and faster you pay off during the promotional period, the smaller the accrued interest – so we encourage borrowers to pay your balance off as quickly as possible.
Our 0% loan product is structured as a 60-mth loan with a fixed interest rate with a 6-month promotional period. That rate along with your loan amount determines the minimum monthly payment. In order to remain current on the loan, borrowers must pay at least their minimum monthly payment. Just paying the minimum payment during the promotional period will not be enough to pay off the loan.
Have more questions? Our team of Loan Specialists is ready to assist you at 888-497-8414
If you have a loan balance at the end of the promotional period, the interest that you would normally have paid on the actual daily principal balance over that period will automatically be added onto the principal balance of your loan. Unlike traditional ‘if paid in full loans’, the amount of accrued interest added to your balance will be impacted by how much you pay off during the promotional period. The more and faster you pay off during the promotional period, the smaller the accrued interest – so we encourage borrowers to pay your balance off as quickly as possible.
Should you not succeed in fully paying off your loan within the promotional period, the minimum monthly payment will now be due each month with each payment now being broken down between interest and principal over the remaining period of the loan. Remember you can always repay your loan in full at any time thereafter without any pre-payment penalties. Please note that the minimum monthly payment is not nearly sufficient to pay off your loan during the 6-month promotional period.
Should you not succeed in fully paying off your loan within the promotional period, the minimum monthly payment will now be due each month with each payment now being broken down between interest and principal over the remaining period of the loan. Remember you can always repay your loan in full at any time thereafter without any pre-payment penalties. Please note that the minimum monthly payment is not nearly sufficient to pay off your loan during the 6-month promotional period.
The application process is the same as our traditional loans. There are many factors which determine whether the details of your application render your loan eligible for a 0% loan. Just apply the usual way and mention you are interested in the 0% loan when you speak to your loan specialist. If your loan is eligible, you will be provided with two offers, a 0% offer and a traditional loan offer so that you can compare the two offers and make an informed decision.
Residents of some states will pay a $25 application fee, payable when you apply. This fee is fully refundable if your application is declined. For residents of some states, when your loan is finalized, a documentation fee of $75–$200 will be processed.
Applying for a loan with CapexMD will not impact your credit score as we do a “soft pull” credit check.
Yes, friends or family members are welcome to apply for a loan on behalf of a patient. Our loan specialists can help guide you on the best options.
Everyone’s situation is unique, and we will do our best to assist you. Friends or family member are welcome to apply with you or on your behalf. We also partner with other lenders that can help. Our loan specialists can help guide you on the best options available for you.
Yes, you can have someone apply with you. In fact, most of our borrowers apply with a co-borrower. If you're married, we require your spouse to apply with you as your co-borrower. Of the two of you, we will use the higher income and credit score to determine eligibility. Your co-borrower is jointly responsible for repayment of the loan.
We usually start reviewing your application the same day if submitted before 2pm ET (Monday-Friday), and we can usually finalize it within a few business days.
However, sometimes procuring required documents, verifying your information, and communicating with medical providers, etc., may delay finalization of a loan.
With our excellent reputation, we continue to add providers and pharmacies to our network all the time. If you cannot find your provider listed, ask your practice to reach out to us about partnering with us.
Once we have finalized your loan, all funds will be disbursed directly to your provider(s).
Prior to finalizing your loan, we'll contact your provider(s) to confirm the cost of your treatments and/or medications, including any future treatments. Please discuss with your provider(s) so the loan includes everything needed.
Once we have finalized your loan, we will set up monthly payments from your bank account (via ACH). You'll provide information about the account you want these debited from on your application.
Except for 0% loans, where the minimum required payment is based on a 60-month term - yes, during the loan process, you can request a specific loan term which, with your interest rate, will determine your monthly payment. (See our payment estimator.) Your payment amount and due date will not change for the term of the loan.
After your loan has been finalized, your first payment will be due the following month and will be automatically debited from your bank account.
Yes, you can also request a specific date that your payments are debited each month.
We provide electronic statements on our website. When we finalize your loan, we'll provide details on how to do this.
Yes. We have no pre-payment penalties, and you're welcome to make additional payments or pay off your loan early. Contact us about how to do this.
Still have questions?
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